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October 29, 2005
Hurricane Wilma Experience
I wonder how long it will take for Mexico's tourist industry to recover.
When we arrived back at the hotel there was a notice of a general meeting later that afternoon concerning the storm, and we discovered that Wilma was a Category 5 hurricane headed straight for us. Oh shit!!!! I called our air carrier, American Airlines, but they had no available seats, were not planning on sending additional planes, and even if they could find us a seat they would charge an additional $200.00 for making the change. They justified the extra charge because the airport was still “open”, and an evacuation was not mandatory. Boy, that is what I call great customer service. Anyway, only about 100 guests remained at the hotel, and we were instructed to pack all of our stuff, leave it in our rooms, and meet in the main dinning room where we would spend the duration of the storm.
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Posted on October 29, 2005 07:42 PM by americ125.
Filed in Travel Blog under american airlines.
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