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Naples,Italy ,reborn after garbage matter and I have taken the decision to inform people on the beauties of my wonderful city planning a web site
illustrated by photos-spot ,so intense to clear ideas.Naples where Greek and Roman traces do still exist!

Expedia is such a joke, I booked a flight on them as a last minute type travel, I fly about 3k miles a week for work, and never use them, due to a same day turn around with a tight schedule I did. BOY was i sorry, when I had issues with the tickets, I call the customer service line. I WAS TALKING TO A PERSON IN THE PHILLIPINES... it took over 1 hour to make a simple change, I was told "sorry we have a system error" and was treated like a special education student because they didnt understand the English language, ( nor Spanish, nor Portugese, or even Hebrew) I am done. I WILL NEVER buy through expedia

hi jennifer
thanks for ur post
its really informative

My fiance just purchased tickets for flight to Miami and a hotel. When he receied his itenary, it said that our flight was to ft. lauderdale. He called back to complain about this mistake and they said they there was nothing they could do. But they did offer to refund his money in roughly 30 days (WTF). They then said he can re-order the tickets with a $200 fee and the price of the airline tickets might be a bit more. He then asked to speak to a supervisor, and they hung up on him. Again he called to speak to a supervisor and was told that one could not be reached. The is ridiculous. I have never experienced such bad customer service. This company is a disastef. If this problem is not fixed by today, we will sue this company. Everyone who has had experiences as such should seriously do something about it, because this is not right. Expedia is ripping people off. Better Business Bureau will be hearing from me.

I booked a trip on Expedia and bought travel insurance. The travel insurance did not cover the last 4 days of the trip. Expedia refused to fix it or refund my money. They lied and told many conflicting stories when I called them repeatedly.

I recently booked a flight from DC to Iowa to visit my family for the holidays.

I reserved and purchased my flight 3 weeks before my trip. I was sent a confirmation email immediately after purchase as well as a second confirmation email the day before.

To my surprise when I arrived at the airport the airline told me that I had a reservation, but no ticket. I called Expedia with confirmation emails in hand, confident that they would sort everything out. I was on hold for 1 HOUR AND EIGHT MINUTES before speaking to anyone.

When I finally spoke to the rep. they told me "Sorry, we were not able to give you a ticket....we will refund the money to your credit card." I explained that I had confirmation emails and had already paid. I just need to get on the flight. The rep said sometimes Expedia sells tickets that don't exist. I was dumbfounded. I asked for to speak to a supervisor. They told me sorry....but that's the way the company works.

I can't explain how angry I was. The way this company operates is unethical and unacceptable

I told the rep I needed to go home for Christmas and could he please assist me finding another flight. I was placed on hold for ANOTHER 27 MINUTES!!

The rep came back and told me that he found a flight the next morning for $1200 and how would I like to pay for that. I told him it was not my mistake that his company had messed up. He told me "Sorry, but there is nothing I can do."

They offered me a $100 hotel voucher that can only be used for an Expedia Super Saver Vacation...actual value= $0

Luckily, I found my own flight they next day for $800 less that Expedia quoted me. I really appreciated having Expedia sell me a non-existent ticket and then leave me stranded at the airport and then finish off by trying to con me into purchasing a last minute ticket at an exorbitant rate.

I will never do business with this company again.

I recently booked a flight from DC to Iowa to visit my family for the holidays.

I reserved and purchased my flight 3 weeks before my trip. I was sent a confirmation email immediately after purchase as well as a second confirmation email the day before.

To my surprise when I arrived at the airport the airline told me that I had a reservation, but no ticket. I called Expedia with confirmation emails in hand, confident that they would sort everything out. I was on hold for 1 HOUR AND EIGHT MINUTES before speaking to anyone.

When I finally spoke to the rep. they told me "Sorry, we were not able to give you a ticket....we will refund the money to your credit card." I explained that I had confirmation emails and had already paid. I just need to get on the flight. The rep said sometimes Expedia sells tickets that don't exist. I was dumbfounded. I asked for to speak to a supervisor. They told me sorry....but that's the way the company works.

I can't explain how angry I was. The way this company operates is unethical and unacceptable

I told the rep I needed to go home for Christmas and could he please assist me finding another flight. I was placed on hold for ANOTHER 27 MINUTES!!

The rep came back and told me that he found a flight the next morning for $1200 and how would I like to pay for that. I told him it was not my mistake that his company had messed up. He told me "Sorry, but there is nothing I can do."

They offered me a $100 hotel voucher that can only be used for an Expedia Super Saver Vacation...actual value= $0

Luckily, I found my own flight they next day for $800 less that Expedia quoted me. I really appreciated having Expedia sell me a non-existent ticket and then leave me stranded at the airport and then finish off by trying to con me into purchasing a last minute ticket at an exorbitant rate.

I will never do business with this company again.