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April 11, 2005

Cory v. American Airlines

travel statue of liberty Cory Doctorow has been trying to figure out why American Airlines wanted documentation when he landed in the U.S. He still has no good explanation.

Back in January, I flew American Airlines from London Gatwick to San Francisco. At the checkin counter, I was shocked when an AA security guard (not a customs officer — private, corporate contract-security for AA) demanded that I produce a written dossier of the names and addresses of the friends I planned on staying with in the USA. She cited an unspecified TSA regulation that required this, and could not tell me what AA’s document retention policy was, nor what would be done with this information. Her aggressive supervisor accused me of undermining the safety of airlines in the sky by refusing to answer, and affirmed that the TSA required it. I stood fast, and finally the terminal supervisor told me that since I fly American enough to hold a Platinum card, I wouldn’t be required to turn over this information.

 

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Cory v. American Airlines

Posted on April 11, 2005 07:33 PM by americ125.
Filed in Travel Blog under american airlines.
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